Help Center

Frequently
Asked Questions

Find answers to common questions about Locklet Pro's features, security, premium plans, and account management.

General
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What is Locklet Pro?

Locklet Pro is a secure, AI-powered document storage app for Android. It lets you store, encrypt, and manage your personal identity documents (Aadhaar, PAN, Driving Licence, etc.) with military-grade AES-256 encryption and biometric authentication.

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What documents can I store?

You can store any type of personal document โ€” Aadhaar Card, PAN Card, Driving Licence, Voter ID, Passport, Marksheets, Certificates, Insurance papers, and more. Locklet Pro supports all standard Indian identity documents.

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How does the OCR scanning work?

Simply point your camera at any document and Lucky AI's OCR engine will instantly recognize and extract all text, numbers, and fields. It auto-fills your name, DOB, address, document numbers, and more โ€” no manual typing required.

Security
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How secure is my data?

Locklet Pro uses AES-256 encryption โ€” the same standard used by government agencies and financial institutions. Your documents are encrypted on-device before any cloud sync. Additionally, screenshots and screen recordings are completely blocked inside the app.

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What biometric options are available?

Locklet Pro supports fingerprint and face recognition via your device's native biometric hardware. You get three layers: app-level lock, per-document lock, and cloud sync authentication โ€” each can be configured independently.

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Can someone screenshot my documents?

No. Locklet Pro uses Android's FLAG_SECURE to completely block screenshots, screen recordings, and screen mirroring while the app is open. Your documents remain completely private.

Premium & Billing
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How much does Premium cost?

Premium starts at just โ‚น10/month or โ‚น99/year. It unlocks unlimited document storage, cloud sync, Lucky AI assistant, per-document biometric locks, and priority support.

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Can I cancel my subscription?

Yes, you can cancel your subscription at any time through Google Play Store. Your premium features will remain active until the end of your current billing period. Your documents will remain encrypted and accessible.

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Is cloud sync included in the free plan?

The free plan includes local encrypted storage and basic features. Cloud sync and backup across devices is a Premium feature. However, all your documents are always accessible offline regardless of your plan.

Account & Data
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How do I delete my account?

You can delete your account from the app settings, or visit our Delete Account page. This will permanently remove all your data from our servers. This action cannot be undone.

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Can I export my documents?

Yes, you can share or export individual documents from within the app. Documents can be shared as images or PDFs. Your data always belongs to you.

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